Support

Stuck on something using my themes? Have a pre-sale question? Send me an email and I’ll do my best to help you out.

  • Support Length
  • Reply Time
  • General Questions
  • Fixing Bugs
  • Theme Installation
  • Demo Setup
  • Minor Customization
  • Basic Included with every purchase.
  • Support Length: 12 Months
  • Reply Time: Within 24 Hours
  • General Questions
  • Fixing Bugs
  • Theme Installation
  • Demo Setup
  • Minor Customization
  • Create Ticket
  • Priority 59$ Huge time-saver
  • Support Length: 45 Days
  • Reply Time: Within 12 Hours
  • General Questions
  • Fixing Bugs
  • Theme Installation
  • Demo Setup
  • General Questions
  • Purchase

Basic Support

Basic support is offered with every purchase. It includes answering the setup questions, questions about the theme functionality and bug fixing.

Priority Support

On top of the basic plan, Priority Support includes answers to the more technical questions, questions about WordPress functionality, faster responses, and theme and demo data installation.

Free Support

Even if you haven’t purchased anything from ThemePatio, you are always welcome¬†to ask questions using this form or at the WordPress.org support forum. Although keep in mind, that it may take me a bit longer than 24 hours to answer.